INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

OUR STORES

VISIT OUR CHINA SHENZHEN OFFICE

NO 9,FADA ROAD BANTIAN TOWN,LONGGANG DISTRICT

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Can you do custom design on vape pen ?

we are top 3 manufacturer of vape ecig in shenzhen china, with powerful oem and odm capability

Can i request OEM service from you?

Yes, of course since we are professional vape OEM service provider. Please contact us or fill some detail info on Wholesale / OEM page, or you can send email directly to sales@disposablevape.cn for your requests.

We will reply you as soon as possible!

How long is your warranty?

We offers a quality guarantee period of 3 months from date of purchase for atomizer and mod.

If there is any defect for our quality problem,we will compensate new one in your next order.

Kindly send pictures and video of the defective which need to analyze.

What payment term do you accept?

We can accept T/T, Western Union and Paypal. You can choose one of them.

How do you ship my order?

1.Shipment methods: UPS, DHL, Fedex, TNT, EMS, Air express, etc. 2. Delivery time is within 12 hours after payment confirmed. 3. It will take 3~7days for shipping (depending on the destination country). Please note that some remote place will take around 1-3 days more on delivery.

INFORMATION ABOUT US

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